FAQ

What types of lawn care equipment do you offer?

Woland provides a diverse selection of high-quality lawn care equipment, including both electric and gas-powered mowers. Our products are designed to cater to various yard sizes, ensuring that homeowners can find the right equipment for their specific needs.

What are the benefits of using electric mowers?

Electric mowers offer several advantages, including quieter operation and reduced emissions compared to gas-powered models. Many of our electric mowers are battery-powered, providing convenience and ease of use without the hassle of fuel. Additionally, they often require less maintenance, making them a practical choice for homeowners.

How do I determine which mower is suitable for my yard?

To select the appropriate mower for your yard, consider factors such as the size of your lawn, the type of terrain, and your personal preferences regarding power sources. For smaller yards, electric mowers may be ideal, while larger properties may benefit from gas-powered options for their extended runtime and power.

What is your return policy for lawn care equipment?

Woland has a 30-day return policy, allowing customers to return items in their original condition for a full refund. To initiate a return, please contact us within 30 days of receiving your order. Ensure that the product is unused and in its original packaging.

How long does shipping take?

We provide Economy Shipping with an estimated delivery time of 3 to 7 business days, depending on the destination. Our maximum handling time is 1-3 business days. Please ensure that your shipping address is accurate to avoid delays.

What should I do if my product arrives damaged?

If your product arrives damaged or defective, please inspect it upon receipt and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring that you receive a replacement or refund as necessary.

Do you offer exchanges for lawn care equipment?

Yes, we offer exchanges for items that are damaged, defective, or incorrect. If you need to exchange a product, please reach out to us within the return period to initiate the process.

What payment methods do you accept?

Woland accepts various payment methods, including major credit cards and other secure payment options. Please refer to our checkout page for the full list of accepted payment methods.

How can I contact customer support?

You can reach our customer support team by emailing us at contact@woland.shop or by calling us at +13513774353. We are here to assist you with any inquiries or concerns you may have regarding our products or services.